Solera Awning Owners Manual: A Comprehensive Guide
This comprehensive guide details operational procedures for your Solera Power Awning, ensuring safe and effective use. Understanding these instructions is vital for preventing damage or injury.
Proper operation and maintenance, as outlined in this manual, will maximize your awning’s lifespan and enjoyment; Always adhere to the provided guidelines.
Remember that variables can affect installation and operation; this manual provides general instructions for a successful experience with your Solera awning.
The Solera awning system represents a significant enhancement to your recreational vehicle experience, providing convenient shade and protection from the elements. This system is designed for ease of use, incorporating both powered operation and a manual override for added security and flexibility.
Understanding the core components and operational principles of your Solera awning is crucial. This introduction will familiarize you with the system’s basic functionality, highlighting the importance of following the outlined procedures to avoid potential damage to the awning assembly or your RV.
Operating the Solera Power Awning in any manner not described within this manual may lead to personal injury, damage to your recreational vehicle, or compromise the integrity of the awning itself. Prioritize safety and adhere to these guidelines for optimal performance and longevity.
Understanding Your Solera Awning Model
Your Solera awning model is a sophisticated system comprised of several key components, including the power head assembly, the awning fabric and housing, and the arm assemblies. Familiarizing yourself with each part’s function is essential for proper operation and maintenance.
The power head houses the motor and control mechanisms, while the fabric provides the shade and shelter. The arm assemblies support the fabric and incorporate locking mechanisms for secure positioning. Note that all screws or rivets supporting the awning assembly must have backing within the RV’s wall structure.
This manual provides general instructions applicable to most Solera models, but specific features or configurations may vary. Always refer to the diagrams and descriptions within this guide to accurately identify the components of your particular awning system.
Awning Operation & Features
Solera awnings offer convenient power operation and a manual override for emergencies. Features may include integrated LED lighting, enhancing usability and enjoyment of your outdoor space.
Power Awning Operation ⸺ Standard Mode
To extend your Solera Power Awning in standard mode, simply press and hold the exterior-labeled “Extend” button on the power head assembly. Continue holding the button until the awning reaches your desired extension length, then release.
For retraction, press and hold the “Retract” button. Maintain pressure until the awning is fully enclosed and the motor stops. Avoid releasing the button mid-operation to prevent inconsistent positioning.
Always ensure the area around the awning is clear of obstructions – people, furniture, or other items – before initiating either extension or retraction. Operating the awning in any other manner than described may result in damage to the recreational vehicle or the awning assembly.
Be mindful of wind conditions; excessive wind can strain the motor and potentially damage the awning.
Manual Override Operation ⸺ Emergency Retraction
In the event of power failure or motor malfunction, your Solera awning can be manually retracted. Locate the power head assembly and remove the rubber plug, exposing the manual override mechanism.
Insert a suitable crank handle (typically a 1/2 inch drive socket wrench) into the override socket. Turn the crank clockwise to retract the awning fabric. This requires physical effort, so be prepared for moderate resistance.
Continue cranking until the awning is fully retracted and secured. Once retracted, remove the crank handle and replace the rubber plug to protect the mechanism from the elements.
Remember this is for emergency use only; regular operation should always utilize the power function.
Awning Arm Operation & Locking Mechanisms
The Solera awning arms are designed to provide stable support and secure locking during both extension and retraction. Understanding their operation is crucial for safe use.
Each arm features a cam lock mechanism that secures the arm in either the extended or retracted position. Before operating the awning, ensure these locks are properly engaged. To extend, flip the cam lock down to the “roll out” position.
Allow the fabric to roll out slowly, monitoring the arms for smooth movement. To retract, flip the cam lock to the “roll in” position and operate the power function or manual override.
Regularly inspect the arms for any signs of damage or looseness, and ensure the locking mechanisms function correctly.
Integrated LED Lighting System (If Applicable)
If your Solera awning model includes an integrated LED lighting system, it provides convenient illumination for outdoor activities. The LED strip is typically housed within the awning’s roller tube or along the leading edge.
Operation is usually controlled via a dedicated switch located near the awning’s power head. This switch may offer multiple settings, such as full brightness, dimming, or flashing modes.
Before using the LED lights, ensure all connections are secure and the system is functioning correctly. Avoid exposing the LED strip to direct water pressure during cleaning.
If any LEDs fail, contact Solera customer support for replacement options. Do not attempt to repair the lighting system yourself, as this could void the warranty.
Installation & Mounting Considerations
Secure mounting is crucial for awning safety and performance. Verify adequate support within the wall structure and ensure all screws/rivets have proper backing.
Wall compatibility is essential for a stable installation; follow guidelines for your RV’s construction.
Checking Awning Assembly Support
Before installation, thoroughly inspect the RV’s wall structure where the awning will be mounted. This is a critical step to guarantee a secure and long-lasting installation. All screws or rivets supporting the awning assembly absolutely MUST have a solid backer within the wall; without this, the mounting points could fail.
Carefully examine the area for any existing wiring, plumbing, or structural components that might interfere with the mounting process. Avoid drilling into these elements to prevent damage. If unsure about the wall’s integrity, consult a qualified RV technician.
Ensure the wall can withstand the weight and wind load of the fully extended awning. Reinforcement may be necessary for thinner or weaker wall sections. Prioritize safety and structural soundness throughout the entire process.
Ensuring Proper Screw/Rivet Backing
Confirming adequate backing for all fasteners is paramount for a secure awning installation. Each screw or rivet must engage with solid material within the RV’s wall structure – hollow spaces are unacceptable. Utilize a stud finder to locate wall studs and align mounting brackets accordingly, maximizing support and stability.
If studs aren’t ideally positioned, consider adding a backing plate (wood or metal) inside the RV wall to provide a secure anchor point for the fasteners. This distributes the load and prevents pull-through.
Always use the correct size and type of screw or rivet specified in the installation instructions. Over-tightening can strip the threads or damage the wall material. Regularly inspect the fasteners for tightness.
Wall Structure Compatibility
Before installation, thoroughly assess your RV’s wall construction. Solera awnings are designed for mounting on structurally sound surfaces, typically framed walls with plywood or similar sheeting. Avoid mounting directly onto thin aluminum siding or flimsy composite materials without appropriate reinforcement.
Consider the wall’s thickness and density; insufficient depth or weak materials may require the use of larger mounting brackets or backing plates. Consult a qualified RV technician if you’re unsure about your wall’s load-bearing capacity.
Ensure the wall can withstand the dynamic forces exerted by the awning, especially in windy conditions. Improper mounting on incompatible wall structures can lead to awning failure and potential damage.
Maintenance & Care
Regular cleaning, fabric protection, and lubrication of awning arms are crucial for longevity. Inspect frequently for wear and tear to ensure continued safe operation.
Regular Cleaning Procedures
Maintaining a clean Solera awning fabric is essential for its appearance and lifespan. Regularly remove dirt, debris, and potential mildew buildup with a mild soap and water solution.
Avoid harsh chemicals or abrasive cleaners, as these can damage the fabric’s protective coating. A soft brush or sponge is recommended for gentle scrubbing. Rinse thoroughly with clean water after washing.
Allow the awning to fully dry before retracting to prevent mildew growth. Periodic cleaning, especially after exposure to environmental elements like tree sap or bird droppings, will keep your awning looking its best.
Inspect the fabric for any stains or discoloration and address them promptly. Consistent cleaning contributes to the overall health and longevity of your Solera awning.
Fabric Protection & Treatment
Protecting your Solera awning fabric from the elements is crucial for long-term durability. Consider applying a fabric protectant specifically designed for outdoor use, creating a barrier against UV rays, water damage, and staining.
Regular treatment helps maintain the fabric’s color and prevents fading. Ensure the protectant is compatible with your awning’s material before application, following the manufacturer’s instructions carefully.
Avoid using harsh chemicals or solvents, as they can degrade the fabric. Re-application of the protectant may be necessary periodically, depending on environmental exposure and usage.
Proper fabric care extends the life of your awning and keeps it looking new. Consistent protection safeguards against wear and tear, ensuring years of reliable performance.
Awning Arm Lubrication
Regular lubrication of your Solera awning arms is essential for smooth operation and preventing corrosion. Use a silicone-based lubricant specifically designed for outdoor applications; avoid oil-based products that can attract dirt and grime.
Apply lubricant to all moving parts of the arm assemblies, including pivot points, hinges, and sliding mechanisms. Ensure thorough coverage, but avoid over-lubrication, which can lead to buildup.
Inspect the arms for any signs of wear or damage during lubrication. Address any issues promptly to prevent further problems. Lubricate at least twice a year, or more frequently in harsh environments.
Properly lubricated arms contribute to effortless extension and retraction, extending the lifespan of your awning and ensuring reliable performance for years to come.
Checking for Wear and Tear
Regularly inspect your Solera awning for signs of wear and tear to ensure safe and reliable operation. Pay close attention to the fabric, arms, housing, and all mounting hardware.
Examine the fabric for rips, tears, or fading. Check the arms for bends, cracks, or corrosion. Inspect the housing for damage and ensure all screws and rivets are secure.
Address any issues promptly to prevent them from escalating. Loose hardware should be tightened, and damaged components replaced. Ignoring wear and tear can lead to malfunction or failure.
Proactive inspection and maintenance will extend the life of your awning and provide continued enjoyment. Prioritize safety and address concerns immediately.
Troubleshooting Common Issues
This section addresses typical problems like power failures, uneven rolling, arm lock issues, and unusual noises, offering solutions for a smoothly operating Solera awning.
Awning Won’t Extend/Retract ⸺ Power Issues
If your Solera awning fails to extend or retract, begin by verifying the power supply. Check the awning’s dedicated circuit breaker or fuse within your recreational vehicle’s electrical panel, ensuring it hasn’t tripped or blown.
Confirm the power switch is fully engaged and that there are no loose connections at the switch itself. Inspect the wiring harness leading to the awning’s power head assembly for any visible damage or disconnections.
Attempt manual override operation (refer to the section on emergency retraction) to determine if the issue lies within the motor or the mechanical components. If the manual override works, the problem likely resides in the electrical system.
If problems persist, consult a qualified RV technician to diagnose and repair any electrical faults within the awning system.
Awning Fabric Rolling Unevenly
Uneven rolling of the awning fabric often indicates an issue with the awning arms or the fabric’s alignment within the roller. Carefully inspect the awning arms to ensure they are extending and retracting simultaneously and at the same rate.
Check for any obstructions – such as debris, branches, or accumulated dirt – that might be hindering one side of the fabric from rolling smoothly. Gently clean the fabric and the awning housing to remove any potential impediments.
Verify the cam locks are properly positioned; ensure they are fully engaged in the roll-in position. If the problem continues, slightly loosen the awning arm tension adjustments and re-extend the awning, allowing it to self-align.
If uneven rolling persists, professional service may be required to address potential arm or roller mechanism issues.
Arm Lock Issues & Solutions
Difficulty locking the awning arms can stem from several factors, often related to alignment or the locking mechanism itself. First, ensure the awning is fully extended or retracted before attempting to engage the locks.
Inspect the cam locks for damage or debris; clean them thoroughly and verify they rotate freely. If the locks are difficult to flip into position, a small amount of lubricant (silicone-based) can be applied to the pivot points.
Confirm the awning arms are level; an uneven surface can prevent proper locking. Adjust the arm height if necessary.
If the locks remain problematic, avoid using the awning until a qualified technician can inspect and repair the locking mechanisms, ensuring safe operation.
Addressing Unusual Noises During Operation
Unusual noises during awning operation warrant immediate attention. Grinding sounds often indicate a lack of lubrication in the arm assemblies; apply a silicone-based lubricant to all pivot points.
Clicking or popping noises may signal issues with the locking mechanisms, requiring inspection for damage or misalignment. Ensure the cam locks are engaging correctly.
Whining sounds could point to a problem with the power head assembly, potentially indicating a motor issue. Discontinue use and consult a qualified technician.
Regularly inspect all components for loose screws or bolts, as these can contribute to rattling or vibrating noises. Tighten as needed, prioritizing safety and preventing further damage.
Safety Precautions
Always avoid operating the awning in windy conditions, and ensure no obstructions are present during extension or retraction. Proper storage is crucial for longevity.
Operating in Windy Conditions
Extreme caution is advised when operating your Solera awning in windy conditions. The awning is susceptible to damage, and potentially cause injury, if exposed to strong gusts. Never extend the awning when winds exceed 20 mph.
Continuously monitor weather conditions while the awning is deployed. If winds begin to increase, immediately retract the awning. Failure to do so could result in structural failure of the awning or the recreational vehicle itself.
Be aware of sudden wind gusts, which can occur unexpectedly. It’s better to err on the side of caution and retract the awning proactively. Always prioritize safety and avoid risking damage to your equipment or personal harm. Inspect the awning for any signs of stress or damage after windy conditions.
Avoiding Obstructions During Operation
Prior to extending or retracting your Solera awning, thoroughly inspect the surrounding area for any obstructions. This includes trees, branches, power lines, buildings, and other potential hazards. Ensure a clear path for the awning’s full range of motion to prevent damage to both the awning and surrounding objects.
Pay close attention to overhead clearances, especially when deploying the awning near trees or low-hanging structures. Never operate the awning if an obstruction is present, as this could cause significant damage or create a safety hazard.
Be mindful of people and pets in the vicinity of the awning during operation. Maintain a safe distance to prevent accidental contact. Regularly check for new obstructions that may have appeared since the last use.
Proper Storage Procedures
When storing your Solera awning for extended periods, ensure it is completely dry to prevent mildew and fabric deterioration. Fully retract the awning and clean it thoroughly, removing any dirt or debris. Avoid storing the awning while it’s still attached to the RV if possible, as this can expose it to unnecessary wear and tear.
If detached storage isn’t feasible, partially open the awning to allow for ventilation, preventing moisture buildup. Store the awning in a cool, dry location, protected from direct sunlight and extreme temperatures. Regularly inspect the stored awning for any signs of damage or wear.
Consider using a protective cover to shield the awning from dust and environmental elements during storage.
Component Identification
Familiarize yourself with the power head assembly, awning fabric, and housing components. Understanding the arm assembly breakdown is crucial for maintenance and troubleshooting.
Power Head Assembly Details
The power head assembly is the central control unit for your Solera awning’s operation. It houses the motor, gearbox, and essential electrical components. Locate the manual override feature, accessed by removing a rubber plug, for emergency retraction if power fails.
Inspect the power head for any signs of damage or corrosion. Ensure all wiring connections are secure and properly insulated. The assembly’s housing protects internal parts from the elements, but regular checks are still recommended.
Understanding the cam lock mechanism within the power head is vital; it controls fabric rolling. Flipping the cam lock to the “roll in” position initiates retraction. Proper function ensures smooth and controlled awning operation, preventing uneven rolling or fabric damage.
Awning Fabric & Housing Components
The awning fabric is typically constructed from durable, weather-resistant materials, designed to withstand outdoor elements. Regularly inspect the fabric for tears, abrasions, or fading, addressing any issues promptly to prevent further damage. The housing, often aluminum, protects the rolled-up fabric.
Ensure the housing remains free of debris and obstructions, allowing for smooth operation. Check for secure attachment of the fabric to the roller mechanism within the housing. Proper tension is crucial for even rolling and retraction.
Pay attention to the awning arms’ connection points to the housing; these are critical stress areas. Inspect for any signs of loosening or corrosion. Maintaining the integrity of these components ensures the awning’s structural stability and longevity.
Arm Assembly Breakdown
The Solera awning arm assembly consists of multiple interconnected components, including the inner and outer arms, locking mechanisms, and pivot points. These arms provide support and allow for controlled extension and retraction of the awning fabric.
Regularly inspect the arm assemblies for signs of wear or damage, focusing on the locking mechanisms. Ensure these mechanisms engage and disengage smoothly, securing the awning in both extended and retracted positions. Lubricate pivot points to maintain flexibility.
Check for any bending or corrosion on the arm segments, which could compromise structural integrity. Proper alignment of the arms is essential for even fabric rolling and prevents uneven stress distribution. Address any issues immediately to avoid operational problems.
Warranty Information
Solera awnings are covered by a limited warranty against defects in materials and workmanship. Review the specific terms and conditions for coverage details and claim procedures.
Contact Solera customer support for assistance with warranty claims or to obtain further clarification regarding your awning’s warranty coverage period.
Solera Awning Warranty Coverage
The Solera awning warranty provides coverage for defects in materials and workmanship under normal use. This warranty applies to the original purchaser and covers the power head assembly, awning fabric, and arm assemblies. Specifically, the warranty period is typically one year from the date of original purchase for all components.
However, this warranty does not cover damage resulting from misuse, abuse, accidents, modifications, or improper installation. Acts of nature, such as wind damage exceeding specified limits, are also excluded. Furthermore, normal wear and tear, including fading of the fabric, is not covered under the warranty terms.
Maintaining proper care and following the guidelines outlined in the owner’s manual are essential for preserving warranty validity. Any unauthorized repairs or alterations will void the warranty. Proof of purchase is required for all warranty claims.
Warranty Claim Procedures
To initiate a warranty claim, contact Solera Customer Support with your original proof of purchase and a detailed description of the defect. Include photos or videos documenting the issue, if possible. A claim number will be assigned to track your request.
Solera may request that you return the defective component for inspection. All shipping costs for returning the item are the responsibility of the customer. Upon verification of the defect, Solera will, at its discretion, repair or replace the faulty component.
Please note that replacement components may vary slightly in color or design. Solera is not responsible for any labor costs associated with the repair or replacement. Ensure all information provided is accurate to expedite the claim process.
Contacting Solera Customer Support
For assistance with your Solera awning, our dedicated customer support team is readily available. You can reach us via phone at [Insert Phone Number Here] during business hours, Monday through Friday, 8:00 AM to 5:00 PM EST. Alternatively, email us at [Insert Email Address Here] for non-urgent inquiries.
When contacting support, please have your awning model number and date of purchase readily available. This will help us quickly address your concerns. Detailed descriptions of the issue, along with any relevant photos or videos, are also greatly appreciated.
Visit our website at [Insert Website Address Here] for frequently asked questions and helpful resources. We are committed to providing excellent customer service and ensuring your satisfaction.